The Percentage Company’s Hotel Member Program Software is a powerful solution designed to enhance guest loyalty and streamline membership management. Fully integrated with our advanced booking engine, it supports multi-tier membership levels, automated email communication, and SMS/email verification for seamless registration and engagement. Guests can earn and redeem points, with customizable expiration rules, manual adjustments, and redemption limitations to fit your hotel’s needs. The system also features QR code registration, detailed reporting tools, multi-property support, and a member import tool, ensuring easy management and valuable insights. Elevate your loyalty program with a smart, automated solution designed for maximum efficiency and guest retention.
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The Percentage Company
90/5, Moo 2, Vichit, Muang, Phuket, Thailand
Hotel Member Program
Hotel Member Program Features
Building guest loyalty is essential for hotels looking to drive direct bookings and reduce reliance on OTAs. Online travel agencies (OTAs) offer their own member programs with exclusive discounts and perks, making it harder for hotels to compete. By implementing a strong hotel membership program, you can reward repeat guests, offer exclusive benefits, and create a personalized experience that encourages direct bookings. A well-structured loyalty program not only boosts guest retention and lifetime value but also helps you save on high OTA commission fees, giving you greater control over your revenue and customer relationships. Here are some of the features you can get with our member program:
Integrated Booking Solution
Seamlessly connects with your hotel’s booking engine, allowing members to log in, earn & redeem points directly through reservations on your website.
Customisable Member Tiers
Create as many membership levels as you wish & assign exclusive perks, rewards, & booking benefits to encourage guest loyalty.
Automated CRM Emails
Keep members engaged with automated emails for registration, tier upgrades or downgrades, and important account updates.
Targeted Promotions & Offers
Deliver personalized promotions and exclusive discounts based on membership status, booking history, and preferences.
Member Reporting & Analytics
Gain valuable insights with detailed reports on member activity, point transactions, sales/pickup and program performance.
Verification by Email/SMS
Ensure secure and hassle-free registration with built-in email or SMS verification for new members to ensure member list quality.
Register by Meta & Google
Allow guests to quickly sign up using their Meta or Google accounts for a smooth and convenient member registration process.
Manual Points Adjustment
Easily add or deduct points for members profiles based on redemption of special promotions, service recovery, free nights or loyalty rewards.
Unlock new revenue streams for your hotel with Meta Search by The Percentage App -
Unlock new revenue streams for your hotel with Meta Search by The Percentage App -
Unlock new revenue streams for your hotel with Meta Search by The Percentage App -
Unlock new revenue streams for your hotel with Meta Search by The Percentage App -
QuestionsFrequently Asked Questions
The Percentage App Booking engine has a live direct connection with Google Hotel Center Meta Search for users of The Percentage App Booking engine. Reach Millions of travellers searching for hotels online and place your direct website link along with the OTA results in the Google search index and start taking back control of your hotels search results.
Our integrated member program solution is designed to operate in the same way as the OTA member programs to give you the necessary tools to fight back against the OTA.
Once you are setup to use The Percentage App booking engine, connecting to Google Hotel center takes about 1-2 days after the request has been submitted to Google. Once approved by Google, the hotel profile can start generating bookings immediately.
By providing your guests with a seamless booking experience directly on a metasearch engine, it makes it easy for your guests to compare rates and book the room they want for the dates they have been searching for. Meta Search helps boost your visibility on Google, increases direct bookings and reduces commission costs.
get in touchQuestions? Ask us about our Software Solutions
At The Percentage Company, we develop cutting-edge, in-house software tailored to the unique needs of the hospitality industry. From optimizing bookings to enhancing guest experiences, our innovative tools are designed to help hotels in Phuket and beyond achieve measurable success.
Want to learn how our software can transform your business? Fill out the form, and our team will be in touch to explore the possibilities!