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The Percentage Company

90/5, Moo 2, Vichit, Muang, Phuket, Thailand

+66 (0)76 609 467

contact@thepercentage.asia

support@thepercentage.asia

Hotel Marketing CDP

Revolutionizing Customer Engagement with our CRM & CDP

In the age of AI and data-driven marketing, harnessing the power of Customer Relationship Management (CRM) and Customer Data Platforms (CDP) has become essential for delivering personalized experiences and fostering deeper guest relationships. The Percentage App provides a comprehensive CRM/CDP solution that integrates seamlessly with your PMS, POS, and marketing channels, enabling efficient data ingestion and unification. This allows you to segment, personalize, and predict guest behavior to create targeted marketing strategies. With powerful features like web marketing, email campaigns, SMS/push notifications, and social media integration, you can easily activate and communicate with your guests across multiple channels, ensuring timely, relevant engagement. As AI continues to shape the future of hospitality, our system empowers you to leverage customer data for enhanced personalization, improved communication, and stronger guest retention.

Customer Data Portal Features

Our hotel-focused CRM/CDP platform offers a range of features designed to help you manage and engage your guests more effectively. With seamless integration across your PMS, POS, and marketing channels, our system unifies customer data to allow for precise segmentation, personalization, and predictive analytics. The platform enables automated and highly targeted marketing through email campaigns, SMS marketing, social media outreach, and more, ensuring a consistent and tailored guest experience at every touchpoint. Below are the key features that will take your guest engagement to the next level.

Seamless Data Integration

Integrate and ingest data from PMS, POS, and marketing channels to centralize customer information for better decision-making and marketing efforts.

Advanced Personalization & Segmentation

Leverage data unification, segmentation, and predictive analytics to create highly personalized experiences and anticipate guest needs.

Multi-Channel Activation & Communication

Activate targeted campaigns through email marketing, SMS, push notifications, and social media to engage guests across multiple platforms seamlessly.

Transform Guest Engagement with Seamless CRM & CDP Solutions Powered by Data 
Transform Guest Engagement with Seamless CRM & CDP Solutions Powered by Data 
Transform Guest Engagement with Seamless CRM & CDP Solutions Powered by Data 
Transform Guest Engagement with Seamless CRM & CDP Solutions Powered by Data 

FAQFrequently Asked Questions

Do you have Questions about The Percentage App’s CDP and CRM solution? Here are some of the most frequently asked questions from our customers around the world:

Our solution is designed to integrate effortlessly with a range of industry-leading systems, enabling seamless data ingestion from Cloudbeds PMS, Lightspeed POS, and QuickBooks Online. This integration allows for real-time access to crucial guest, transaction, and financial data, which is then fed into the Percentage App for advanced segmentation, personalization, and predictive analytics. Once your data is unified and segmented, our platform leverages powerful communication and activation tools like social media channels, Twilio for SMS, SendGrid for email marketing, and Google platforms to deliver targeted, personalized campaigns. This comprehensive integration ensures that your guest engagement strategies are data-driven, timely, and impactful across all touchpoints.

The price for our hotel CDP integration depends on the size of your hotel and the systems you are using. Reach out to us using one of the forms and our team will get back to you very quickly with a quote. 

Our solution offers a fully integrated suite of tools to optimize your guest engagement strategy. It includes integrations with supported systems like Cloudbeds PMS, Lightspeed POS, and QuickBooks Online, allowing seamless data ingestion from your key platforms. Once your data is collected, you’ll have access to powerful segmentation tools that enable you to tailor your communications and marketing efforts based on guest preferences and behaviors. Additionally, our system provides the capability to communicate directly with your guests via email or SMS—with SMS communication available for an additional cost. To enhance guest loyalty and streamline bookings, we recommend leveraging the member program and booking engine features, which help boost direct reservations and build lasting guest relationships.

Our Partners

At The Percentage Company, we only partner with and recommend the very best hotel software solutions. Here are some of our partner solutions for our business intelligence pack.

cloudbeds logo
AWS logo
Twilio Sendgrid SMS Marketing
quickbooks logo
Twilio Sendgrid Email and SMS Marketing
lightspeed logo
staah channel manager
The Percentage App Logo

Transform Guest Engagement with data powered CRM & CDP Solutions

get in touchQuestions? Ask us about our Software Solutions

At The Percentage Company, we develop cutting-edge, in-house software tailored to the unique needs of the hospitality industry. From optimizing bookings to enhancing guest experiences, our innovative tools are designed to help hotels in Phuket and beyond achieve measurable success.

Want to learn how our software can transform your business? Fill out the form, and our team will be in touch to explore the possibilities!

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