Hotels face numerous challenges that can undermine profitability—such as low occupancy rates, dependence on third-party booking platforms, and outdated technology. That’s where our hotel digital transformation services come in.
At The Percentage Company, we specialize in empowering hotels in Thailand to overcome these obstacles by implementing tailored, cutting-edge digital solutions. From improving operational efficiency to enhancing guest experiences and reducing reliance on OTAs, our comprehensive suite of services will help you stay competitive, increase direct bookings, and maximize revenue.
The Challenges Hotels Face
- Increased Competition: The rise of global travel apps and platforms has made it difficult for hotels to stand out.
- Changing Traveler Behavior: Modern travelers expect seamless online experiences, from booking to post-stay feedback, which many hotels struggle to offer.
- Online Reputation Management: Negative reviews and lack of digital engagement can impact your reputation and bookings.
Our Solution
We understand the unique challenges that hotels face in today’s digital-first world. Our solutions address these issues by optimizing your digital infrastructure, creating more personalized guest experiences, and streamlining your hotel’s operations. We’ll help you regain control of your online presence, boost direct bookings, and enhance your hotel’s profitability through smarter technology.
Generated over THB 1.5 billion for our hotel, hostel, resort & villa project clients across the world.
Achieved an average 161% growth rate for new hospitality customers in first year.
We don’t believe in a one-size-fits-all approach. Our services are designed to meet the specific needs of your hotel, whether you’re a boutique property or a large resort. With over 20 years of global experience, we’ll help you implement the right digital tools to drive growth.
Technology Audits & Reviews
- Before we embark on your digital transformation, we’ll conduct a comprehensive audit of your current systems. This helps us understand your hotel’s existing tech stack and identify areas for improvement. From Property Management Systems (PMS) to guest interaction tools, we’ll pinpoint the most effective solutions that suit your unique needs.
Tech Stack Consulting
- Choosing the right software and systems can be overwhelming. Our experts provide consulting services to guide you through the process of selecting, implementing, and training your team on the best tools for your hotel’s operation. Whether you need a new PMS, POS, accounting software, or guest interaction tools, we’ll ensure that the solution fits your objectives.
Hotel Systems Implementations
- We manage the implementation of your new systems from start to finish. Our team handles everything from setting up PMS and POS systems to training your staff. Our goal is to ensure a smooth transition so that your hotel can immediately benefit from improved operations and guest satisfaction.
Software & System Integrations
- If your hotel needs a custom solution that doesn’t exist off-the-shelf, we’ve got you covered. Our development team specializes in creating tailor-made API integrations and cloud-based solutions. Whether it’s automating your check-in process or integrating your booking engine with your PMS, we have the expertise to deliver exactly what you need.
As digital transformation experts in the hospitality industry, we’ve helped hotels like yours thrive in a constantly evolving digital landscape. From software development to system implementation, our experience spans all aspects of hotel technology. We work closely with you to create personalized strategies that drive revenue, reduce costs, and increase efficiency.
Let’s work together to unlock your hotel’s full potential. Contact us today to learn more about how we can transform your hotel’s digital experience.
Serenity Resort Phuket
- 103 room beachfront hotel in Phuket, Thailand
- Development of the hotel website & SEO
- Implementation of hotel PMS, Tech Stack & IT Systems
- OTA & Revenue Management
Aspira Hotels & Resorts
- +73% website revenue in the first month vs. the previous year
- +372% website revenue in the first year vs. the previous year
- +88% website revenue in the first six months vs. the previous year
- +332% website room nights sold in the first year vs. the previous year
Atmanjai Wellness Spa
- Detox/Fitness Capacity: 20 per day
- Annual Revenue: Over 40 million THB
- Total Wellness Guests: Over 20,000
- Direct Bookings: 97%
Astor Hostel Group
- Locations: 5 exceptionally beautiful hostel locations in the UK
- Direct Bookings (2 months): Over 1,200
- Monthly Direct Bookings: 600+
- Direct Booking Growth: 4X increase via the website.
HeadStart International School Phuket
- International School in Phuket, Thailand
- Implementation of event ticket booking platform
- Implementation of Stripe Online Payment Solution
For years, our team of hotel technology experts have helped our clients in Thailand & around the world improve their hospitality tech stacks by implementing & developing software solutions to drive efficiency & profitability while reducing costs.
Curious how much more efficient your hotel could be with the right hotel technology in place? Get in contact or send us your details for a FREE no-strings-attached Proposal!