Astor Hostel Group
Duration: 2020 – Present
The Astor Hostel Group is a renowned hostel chain with five stunning properties across the United Kingdom. Known for offering exceptional stays in vibrant city locations, Astor Hostels sought to enhance direct bookings and revenue growth by implementing a customized digital solution tailored for the hostel industry.
To achieve this, Astor Hostels partnered with The Percentage Company to implement a fully integrated, Cloudbeds-connected booking engine, maximizing profitability and streamlining the booking process for guests.
The Challenges
As a highly competitive hostel brand, Astor Hostels faced several key challenges:
- Reliance on third-party OTAs, reducing direct revenue and profitability.
- Lack of a hostel-specific booking engine, limiting customization and flexibility.
- The need for a seamless loyalty and membership program to encourage repeat guests.
- Inconsistent website support, affecting the user experience and conversion rates.
The Solutions
To address these challenges, The Percentage Company provided:
- A custom-built hostel booking engine, fully integrated with Cloudbeds PMS & channel manager.
- A tailored loyalty and membership program, incentivizing repeat bookings.
- Ongoing web support, ensuring a seamless, high-performing website experience.
- Optimized booking functionality, making it easier for guests to reserve their stay directly.
The Results
With these enhancements, Astor Hostels has achieved great results. Through innovative booking technology and expert digital support, The Percentage Company has helped Astor Hostels maximize revenue, increase direct bookings, and establish itself as a leading hostel brand in the UK.
5 exceptionally beautiful hostel locations in UK.
600+ direct bookings per month.
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