Duration: 2020 – Present
The Astor Hostel Group is a renowned hostel chain with five stunning properties across the United Kingdom. Known for offering exceptional stays in vibrant city locations, Astor Hostels sought to enhance direct bookings and revenue growth by implementing a customized digital solution tailored for the hostel industry.
To achieve this, Astor Hostels partnered with The Percentage Company to implement a fully integrated, Cloudbeds-connected booking engine, maximizing profitability and streamlining the booking process for guests.
As a highly competitive hostel brand, Astor Hostels faced several key challenges:
- Reliance on third-party OTAs, reducing direct revenue and profitability.
- Lack of a hostel-specific booking engine, limiting customization and flexibility.
- The need for a seamless loyalty and membership program to encourage repeat guests.
- Inconsistent website support, affecting the user experience and conversion rates.
To address these challenges, The Percentage Company provided:
- A custom-built hostel booking engine, fully integrated with Cloudbeds PMS & channel manager.
- A tailored loyalty and membership program, incentivizing repeat bookings.
- Ongoing web support, ensuring a seamless, high-performing website experience.
- Optimized booking functionality, making it easier for guests to reserve their stay directly.
5 exceptionally beautiful hostel locations in UK.
600+ direct bookings per month.
"Great product! Having collaborated with The Percentage Company for several years now, I can confidently say that their services, particularly the booking engine product, have been instrumental in elevating our sales efforts. The integration and functionality of their tools are top-notch, consistently enhancing our online presence. Their customer service is truly superb, and they are always available to address any questions with clear and timely responses. They also provide invaluable advice on product improvement. Based on my experience, I wholeheartedly recommend The Percentage Company for anyone looking to enhance their digital marketing strategies. Very happy
Alexander Vicens - Revenue and Marketing Manager, Astor Hostels - London, UK"
For years, our team of online & digital marketing experts have helped our clients in Thailand & around the world give their brands a unique & empowering overhaul to turn them into game-changing businesses.
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