Are you struggling to keep past guests engaged, drive repeat bookings, or maximize your marketing ROI? Email marketing remains one of the most cost-effective ways to build guest relationships, boost brand awareness, and increase direct reservations. Our expert email marketing services help hotels create targeted, high-converting campaigns that drive results.
The Challenges Hotels Face in Email Marketing
- Ineffective Guest Engagement: Many hotels fail to maintain meaningful connections with past guests, leading to missed repeat booking opportunities.
- Poorly Segmented Email Lists: Generic, mass email blasts result in low open rates and engagement because they don’t resonate with different guest segments.
- Low Email Deliverability & Conversion Rates: Without the right strategies, emails end up in spam folders or fail to encourage direct bookings.
- Lack of Performance Tracking: Many hotels send email campaigns without tracking their effectiveness, making it difficult to optimize future efforts.
Our Solution: High-Impact Hotel Email Marketing
At The Percentage Company, we design and execute strategic email marketing campaigns that keep guests engaged, increase loyalty, and drive direct revenue. Our approach has generated over THB 1.5 billion in revenue for hospitality clients, achieving an average 161% growth rate in the first year.
Generated over THB 1.5 billion for our hotel, hostel, resort & villa project clients across the world.
Achieved an average 161% growth rate for new hospitality customers in first year.
Email marketing is not just about sending out a large amount of indiscriminate emails, it is about engaging customers with opt-in campaigns to grow loyalty and encourage repeat business.
Our team are email marketing experts and creating bespoke and ethical mailing and list growth strategies and use the latest technologies and techniques to ensure that your message is successfully delivered to your guests and your campaigns yield ROI.
Successful email marketing campaigns require the following actions to be taken
Guest Segmentation & Personalization
- We create targeted email lists based on guest preferences, booking history, and behavior to maximize engagement.
High-Converting Email Campaigns
- From automated booking confirmations to post-stay offers and seasonal promotions, we craft compelling email content designed to drive bookings.
Mobile-Friendly, A/B Tested Email Templates
We design responsive, visually engaging emails with strong calls-to-action to ensure high open and conversion rates.
Automated Email Sequences
- Nurture guest relationships with automated welcome emails, follow-ups, and special offers based on guest interactions.
Performance Tracking & Optimization
- We monitor email open rates, click-through rates, and conversions to continually improve campaign effectiveness.
We are a hospitality-focused digital marketing agency with deep expertise in email marketing for hotels. Our tailored approach ensures that every email sent strengthens your brand, increases guest loyalty, and drives direct bookings.
If you’re ready to maximize revenue through smarter email marketing, contact us today for a free consultation—let’s turn your guest database into a powerful sales channel!
The Beach Samui
- Accommodations: 24 luxurious beachfront rooms & suites
- Direct Booking Revenue Increase: 91% since beginning
- Online Booking Revenue Increase: 26% in 2024
- Occupancy Increase: 70% since beginning
Atmanjai Wellness Spa
- Detox/Fitness Capacity: 20 per day
- Annual Revenue: Over 40 million THB
- Total Wellness Guests: Over 20,000
- Direct Bookings: 97%
Serenity Resort Phuket
- 103 room beachfront hotel in Phuket, Thailand
- Development of the hotel website & SEO
- Implementation of hotel PMS, Tech Stack & IT Systems
- OTA & Revenue Management
Aspira Hotels & Resorts
- +73% website revenue in the first month vs. the previous year
- +372% website revenue in the first year vs. the previous year
- +88% website revenue in the first six months vs. the previous year
- +332% website room nights sold in the first year vs. the previous year
For years, our team of online & digital marketing experts have helped our clients in Thailand & around the world give their brands a unique & empowering overhaul to turn them into game-changing businesses.
Curious how much more revenue your business could be generating with the right digital marketing team & the right technology? Get in contact or send us your details for a FREE no-strings-attached Proposal!